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Communicating with Your Patients: Translating Evidence-Based Information into Plain Language

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Wednesday, June 19, 2013


Susan Paurazas, DDS, MHSA, MS

Pamela Zarkowski, JD, MPH

Course Overview

This course will cover two critical topics necessary for successful patient interaction and communication. Patients are frequently challenged in understanding information provided to them by the dentist or dental hygienist. Health literacy is an individual's ability to read, understand and use healthcare information to make decisions and follow instructions for treatment. This course will review current trends in health literacy and strategies to assist practitioners to enhance their communication strategies. Evidence based dentistry plays a critical role in provider decision making and patient decisions. Information about evidence based decision making will be presented as well as how to best present information in a manner that addresses health literacy, patient comprehension and follow up. Participants will be asked to discuss cases as well as “role play”.

Course Objectives

At the completion of the course participants will be able to:

  • Define health literacy.
  • Describe strategies to assist patients with low health literacy to better understand verbal and written communication and directions.
  • Review principles of evidence based dentistry and its impact on dental and dental hygiene practice.
  • Provide examples where evidence based information can be incorporated in dental practice and how best to communicate information to patients.


The Iroquois Club, Bloomfield Hills, MI
Click here for directions


Includes a light dinner and refreshments.

Dentists - $125; Allied - $75
UDM Alumni: Dentist - $112.50; Allied - $67.50

If you choose to pay for a continuing education course by check, please note that the check must be received by UDM within ten (10) days of registration. If the check is not received within ten (10) days of registration, we will assume that you are no longer interested in the course and will remove you from the course roster and you will forfeit your held seat. If you register less than ten (10) days prior to the start of a course, payment will be accepted up to the course start time. If additional time is required, please contact 313-494-6626 prior to registering to make a payment arrangement.


6:00 PM to 9:00 PM; Registration table opens half an hour before the course begins.

CDE Credits

3 hours (Lecture)

Registration Policy

For your convenience you may register up until 3:00 p.m. on the day prior to the start of the course with no additional charge. An additional non-refundable fee of $20 dollars per person, per course will be assessed to any registrations received after 3:00 p.m. the day prior to a course or to any same day or walk in registrations.

Refund and Cancellation Policy

Unless otherwise posted, a full refund less $25 will be granted if notification of cancellation is received by the Institute for Advanced Continuing Dental Education office two weeks (14 or more days) prior to the start of the course. If a cancellation is received less than two weeks (13 or less days) prior to the start of a lecture only course, a full refund less $100 will be granted. If a cancellation is received less than two weeks (13 or less days) prior to the start of a hands-on course, no refund will be granted. Refunds cannot be given for same any day cancellations or no-shows.

Click here to visit our updated general information and policy page.

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