Health Literacy: Helping Patients Get the Message!

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Wednesday, April 25, 2012


Pamela Zarkowski, JD, MPH

Course Overview

Nearly 9 out of 10 adults have difficulty using the everyday health information that is routinely available in health care facilities, retail outlets, media, and communities. This course will define health literacy and its impact on patient’s general and oral health. Strategies to identify patients with low literacy will be reviewed. Suggestions to address patients with low literacy to improve patient understanding and compliance will be reviewed, e.g. patient education materials.

Course Objectives

At the conclusion of the course participant will be able to:

  • Define health literacy.
  • Discuss the impact of health literacy on the ability of a patient to read, understand and act on oral and general health information.
  • Discuss strategies to identify patients with low literacy skills.
  • Identify suggestions to enhance patient understanding of oral health messages.


Royal Park Hotel, Rochester, MI
[Click here for directions]


Includes a light snack and refreshments.
Dentists - $125; Allied - $75
UDM Alumni: Dentists - $112.50; Allied - $67.50

If you choose to pay for a continuing education course by check, please note that the check must be received by UDM within ten (10) days of registration. If the check is not received within ten (10) days of registration, we will assume that you are no longer interested in the course and will remove you from the course roster and you will forfeit your held seat. If you register less than ten (10) days prior to the start of a course, payment will be accepted up to the course start time. If additional time is required, please contact 313-494-6626 prior to registering to make a payment arrangement.


6:00 PM to 9:00 PM; Registration table opens half an hour before the course begins.

CDE Credits

3 hours (Lecture)

Registration Policy

For your convenience you may register up until 3:00 p.m. on the day prior to the start of the course with no additional charge. An additional non-refundable fee of $20 dollars per person, per course will be assessed to any registrations received after 3:00 p.m. the day prior to a course or to any same day or walk in registrations.

Refund and Cancellation Policy

Unless otherwise posted, a full refund less $25 will be granted if notification of cancellation is received by the Institute for Advanced Continuing Dental Education office two weeks (14 or more days) prior to the start of the course. If a cancellation is received less than two weeks (13 or less days) prior to the start of a lecture only course, a full refund less $100 will be granted. If a cancellation is received less than two weeks (13 or less days) prior to the start of a hands-on course, no refund will be granted.  Refunds cannot be given for same any day cancellations or no-shows.

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