How to Avoid a Malpractice Case

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Thursday, June 7, 2012


Theodore Passineau, JD

Daniel Shirey, JD

Course Overview

The importance of a strong doctor-patient relationship in the avoidance of dental malpractice claims is well recognized. In that regard, one of the most common-and challenging-problems faced by all dental specialties is the difficult and/or non-compliant patient.

In the first part of this presentation, we will discuss some common characteristics of the difficult and non-compliant patient, including how these characteristics can interfere with quality patient care, and dentist and patient satisfaction. We will also discuss environmental and practitioner factors which may contribute to a dysfunctional dentist-patient relationship. Strategies for managing the dysfunctional dentist-patient relationship will be discussed, including the proper method for dismissing the patient from the practice.

The second portion of the presentation will address specific issues and strategies aimed at avoiding a dental malpractice claim. These include the elements of a dental malpractice claim, common mistakes made in dental documentation, and the three primary methods to avoid a malpractice claim.

The presentation format will be interactive lecture, with time allowed for questions and answers.

Course Objectives

At the completion of the course participants will be able to:

  • Explain the importance of the doctor-patient relationship in the avoidance of malpractice claims
  • Describe effective strategies for dealing with difficult and non-compliant patients
  • Explain the correct process for discharging a patient from the dental practice
  • List the three primary ways to avoid a dental malpractice claim
  • Describe the most common issues and mistakes found in the dental patient record


The Henry, Dearborn, MI
[Click here for directions]


Special Pricing
Dentist - $75; Allied - $50
All UDMSD Alumni - $20
(includes a light snack and refreshments)

If you choose to pay for a continuing education course by check, please note that the check must be received by UDM within ten (10) days of registration. If the check is not received within ten (10) days of registration, we will assume that you are no longer interested in the course and will remove you from the course roster and you will forfeit your held seat. If you register less than ten (10) days prior to the start of a course, payment will be accepted up to the course start time. If additional time is required, please contact 313-494-6626 prior to registering to make a payment arrangement.


6:00 PM to 9:00 PM; Registration table opens half an hour before the course begins.

CDE Credits

3 hours (Lecture)

Registration Policy

For your convenience you may register up until 3:00 p.m. on the day prior to the start of the course with no additional charge. An additional non-refundable fee of $20 dollars per person, per course will be assessed to any registrations received after 3:00 p.m. the day prior to a course or to any same day or walk in registrations.

Refund and Cancellation Policy

Unless otherwise posted, a full refund less $25 will be granted if notification of cancellation is received by the Institute for Advanced Continuing Dental Education office two weeks (14 or more days) prior to the start of the course. If a cancellation is received less than two weeks (13 or less days) prior to the start of a lecture only course, a full refund less $100 will be granted. If a cancellation is received less than two weeks (13 or less days) prior to the start of a hands-on course, no refund will be granted.  Refunds cannot be given for same any day cancellations or no-shows.

Click here to visit our updated general information and policy page.


This course is sponsored in part by an unconditional education grant from The Medical Protective Company.

All MedPro dentists who take this course qualify for an additional 5% credit on their next year's premium.