Event Information

Risk Management Consult: When Doctors Don't Agree (LE108-1109)

Thursday, November 12, 2009

Presenter(s)

Course Overview

A common liability risk factor in the dental profession arises out of criticism of the work done by other dental providers, or from miscommunication among various members of the healthcare team.   A review of closed professional liability claims finds that an element of professional criticism is present in at least 25 percent of cases.

This program has been developed to help dentists differentiate between legitimate concerns about clinical competency and the various causes that may sometimes hamper acceptable outcomes for the patient. Communication issues that may threaten the doctor-patient relationship will also be discussed.

Course Objectives

At the completion of the course participants will be able to:

• Formalize ways in which the doctor-patient relationship is initiated/terminated.
• Systematize communication processes with other dentists.
• Develop patient-focused strategies to prevent/resolve professional differences of opinion.
• Teach members of the dental team to communicate without criticism of other dentists.
• Discuss evolving regulatory and case law issues

Location

The Hotel Baronette, Novi, MI
[Click here for directions]

Tuition

All dental professionals $75 (includes light supper and refreshments)
Special discount for UDMSOD Alumni

Times

6:30 PM to 9:00 PM; Registration table opens half an hour before the course begins.

CDE Credits

2.5 hours (lecture)

 This course is sponsored in part by an unconditional education grant from The Medical Protective Company.

All MedPro dentists who take this course qualify for an additional 5% credit on their next years premium.